Privacy Policy

Springfield | Ironbound Physical Therapy & Wellness ("we," "us," "our") operates Springfield Physical Therapy & Wellness in Springfield Township, NJ and Ironbound Physical Therapy & Wellness in Newark, NJ, along with the websites springfieldptwellness.com and ironboundptwellness.com. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have.

Information we collect

• Information you give us: your name, phone number, email address and message when you contact us by phone, text, email or our contact form, or when you request an appointment.
• Usage information: pages visited, time on site, referring website, browser type, device and approximate location, collected automatically through cookies and similar technologies.
• Patient forms: intake forms you download and return to us become part of your medical record and are handled under our HIPAA obligations described below.

How we use information

• To respond to inquiries, schedule appointments and verify insurance coverage.
• To provide, coordinate and bill for physical therapy care.
• To understand how visitors use our website and improve its content.
• To comply with legal, regulatory and insurance requirements.

We do not sell your personal information.

Protected health information (HIPAA)

Health information we receive as your provider is protected under the Health Insurance Portability and Accountability Act (HIPAA). How we use and disclose that information is described in our Notice of Privacy Practices, available at either clinic on request. Please do not send detailed medical information through the website contact form or regular email; call or text us instead.

Cookies and analytics

Our website uses Google Analytics, Google Tag Manager and Crazy Egg to measure traffic and understand how pages are used. These services may set cookies and collect usage data on our behalf. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout.

Third-party links and services

Our site links to third-party sites such as Google Maps and Google Reviews. We are not responsible for the privacy practices of those sites; please review their policies.

Text messages

If you text us, we will use your number to reply about your care or appointment. Message and data rates may apply. Reply STOP at any time to stop receiving texts from us.

How we share information

We share information only as needed to provide care, process payment and insurance claims, work with service providers who help us operate (such as website hosting and analytics), or when required by law.

Data security and retention

We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission over the internet is completely secure. We keep information only as long as needed for the purposes above or as required by law.

Your choices

You may ask to access, correct or delete personal information you have given us through the website, subject to legal and medical record-keeping requirements. Contact either clinic using the details below.

Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect their information online. Care for minors is arranged through a parent or guardian.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised. See also our Terms and Conditions.

Contact us

Questions about this page can be sent to Springfield | Ironbound Physical Therapy & Wellness: